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Message started by John Smith on May 12th, 2023 at 6:36pm

Title: Telstra is crap
Post by John Smith on May 12th, 2023 at 6:36pm

Today, I got a phone call on my mobile from someone who rang to tell me that my business phone had somehow been redirected to their mobile number (previous business owner) :o. I have two lines for the business, one for phone and one for fax (I know, but some people insist on it). 

No idea how it got redirected. My staff had used the phone earlier to call some clients then when my wife went to use it an hour later there was no ring tone. At the time we assumed Telstra was doing some temporary work on the line because our internet had no issues.

Anyway, I try to call telstra to see whats going on but a business CANNOT get a phone number to call Telstra, a TELEPHONE COMPANY for assistance. The only number available is one they deliberately don't answer, all the whilst playing a recorded message asking you to download an app to contact them faster. I've had customers tell me they waited two hours on that line before it hung up on them. I waited an hour on the phone, whilst trying to deal with my customers at the same time, before I hung up. In the end I rebooted my modem and the problem sorted itself out.

Absolutely disgraceful customer service from Telstra and I'll be looking for a new phone company, although as I'm in a smaller town I suspect my options are limited.



Title: Re: Telstra is crap
Post by Jovial Monk on May 12th, 2023 at 7:14pm
I HAVE to be with Telstra (no usable NBN, thanks bloody Libs) but they suck, hard.

I finally got my modem end March—enquired and ordered in January! Two days later I got a bill. Told them I wasn’t paying it. They eventually cut my service off—I explained what happened on Twitter, service back on, first bill cancelled. Idiots.

Title: Re: Telstra is crap
Post by freediver on May 12th, 2023 at 7:15pm

Quote:
In the end I rebooted my modem and the problem sorted itself out.



Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 7:21pm

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse

Title: Re: Telstra is crap
Post by freediver on May 12th, 2023 at 7:23pm

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.

Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 7:26pm

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely

Title: Re: Telstra is crap
Post by freediver on May 12th, 2023 at 7:39pm

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?

Title: Re: Telstra is crap
Post by Jovial Monk on May 12th, 2023 at 7:43pm
There SHOULD be a phone number for support! Geez!

Are cats critters, FD?

Title: Re: Telstra is crap
Post by freediver on May 12th, 2023 at 7:44pm

Jovial Monk wrote on May 12th, 2023 at 7:43pm:
There SHOULD be a phone number for support! Geez!

Are cats critters, FD?


Ask Telstra Monk.

If you can find their phone number.

Title: Re: Telstra is crap
Post by greggerypeccary on May 12th, 2023 at 8:19pm

I have one mobile phone with Telstra and one with Optus.

My NBN is with Optus.

Telstra is appalling.

I have a PO Box as my postal address, but I cannot get Telstra to recognise it - I just keep going round and round in circles with them.

When I went into a Telstra shop for assistance the young lady there was very friendly and she gave me her email address: "Any problems at all, you email me and I'll fix it for you.  Guaranteed".

So, I emailed her: "I can't get through on the phone number you gave me - it either rings out or cuts me off shortly after answering".

Her response: "Keep trying. That number gets quite busy".

Telstra IS crap.

Title: Re: Telstra is crap
Post by Jovial Monk on May 12th, 2023 at 8:33pm

freediver wrote on May 12th, 2023 at 7:44pm:

Jovial Monk wrote on May 12th, 2023 at 7:43pm:
There SHOULD be a phone number for support! Geez!

Are cats critters, FD?


Ask Telstra Monk.

If you can find their phone number.

I am asking you, FD, not bloody Telstra.

Are cats critters?

Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 8:47pm

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 

Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 8:50pm

greggerypeccary wrote on May 12th, 2023 at 8:19pm:
I have one mobile phone with Telstra and one with Optus.

My NBN is with Optus.

Telstra is appalling.

I have a PO Box as my postal address, but I cannot get Telstra to recognise it - I just keep going round and round in circles with them.

When I went into a Telstra shop for assistance the young lady there was very friendly and she gave me her email address: "Any problems at all, you email me and I'll fix it for you.  Guaranteed".

So, I emailed her: "I can't get through on the phone number you gave me - it either rings out or cuts me off shortly after answering".

Her response: "Keep trying. That number gets quite busy".

Telstra IS crap.



Many companies refuse to accept po boxes as your address.  I can understand when they need to ensure your identity but to refuse it as a delivery address is ridiculous.

Title: Re: Telstra is crap
Post by Gordon on May 12th, 2023 at 9:14pm
13 22 00 or just call directly through their app and they have all your account details preloaded and verified when they answer.

I guess that's a bit hard when you're a.....


Title: Re: Telstra is crap
Post by Gordon on May 12th, 2023 at 9:19pm

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


Did John dribble on his modem, again?




Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 9:23pm

Gordon wrote on May 12th, 2023 at 9:14pm:
13 22 00 or just call directly through their app and they have all your account details preloaded and verified when they answer.

I guess that's a bit hard when you're a.....



Stoned again turdie? Is 132200 for business customers,  or could it be the number I said they don't answer?

And I don't give a bugger about their apps. I know you're too stupid to work it out for yourself but the point of the thread was  about a phone company that you cannot phone.
Stick to playing dot to dot. Anything else becomes to complex for you.

Title: Re: Telstra is crap
Post by Gordon on May 12th, 2023 at 9:40pm

John Smith wrote on May 12th, 2023 at 9:23pm:

Gordon wrote on May 12th, 2023 at 9:14pm:
13 22 00 or just call directly through their app and they have all your account details preloaded and verified when they answer.

I guess that's a bit hard when you're a.....



Stoned again turdie? Is 132200 for business customers,  or could it be the number I said they don't answer?

And I don't give a bugger about their apps. I know you're too stupid to work it out for yourself but the point of the thread was  about a phone company that you cannot phone.
Stick to playing dot to dot. Anything else becomes to complex for you.



No, lots of people can call Telstra, but not you because you're an epsilon minus who dribbles.


Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 9:48pm

Gordon wrote on May 12th, 2023 at 9:40pm:

John Smith wrote on May 12th, 2023 at 9:23pm:

Gordon wrote on May 12th, 2023 at 9:14pm:
13 22 00 or just call directly through their app and they have all your account details preloaded and verified when they answer.

I guess that's a bit hard when you're a.....



Stoned again turdie? Is 132200 for business customers,  or could it be the number I said they don't answer?

And I don't give a bugger about their apps. I know you're too stupid to work it out for yourself but the point of the thread was  about a phone company that you cannot phone.
Stick to playing dot to dot. Anything else becomes to complex for you.



No, lots of people can call Telstra, but not you because you're an epsilon minus who dribbles.


Yes turdie,  you really are that stupid.  :D

Title: Re: Telstra is crap
Post by Gordon on May 12th, 2023 at 9:54pm

John Smith wrote on May 12th, 2023 at 9:48pm:

Gordon wrote on May 12th, 2023 at 9:40pm:

John Smith wrote on May 12th, 2023 at 9:23pm:

Gordon wrote on May 12th, 2023 at 9:14pm:
13 22 00 or just call directly through their app and they have all your account details preloaded and verified when they answer.

I guess that's a bit hard when you're a.....



Stoned again turdie? Is 132200 for business customers,  or could it be the number I said they don't answer?

And I don't give a bugger about their apps. I know you're too stupid to work it out for yourself but the point of the thread was  about a phone company that you cannot phone.
Stick to playing dot to dot. Anything else becomes to complex for you.



No, lots of people can call Telstra, but not you because you're an epsilon minus who dribbles.


Yes turdie,  you really are that stupid.  :D


Did you dribble on your modem again, 'tard?

Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 9:57pm

Gordon wrote on May 12th, 2023 at 9:54pm:

John Smith wrote on May 12th, 2023 at 9:48pm:

Gordon wrote on May 12th, 2023 at 9:40pm:

John Smith wrote on May 12th, 2023 at 9:23pm:

Gordon wrote on May 12th, 2023 at 9:14pm:
13 22 00 or just call directly through their app and they have all your account details preloaded and verified when they answer.

I guess that's a bit hard when you're a.....



Stoned again turdie? Is 132200 for business customers,  or could it be the number I said they don't answer?

And I don't give a bugger about their apps. I know you're too stupid to work it out for yourself but the point of the thread was  about a phone company that you cannot phone.
Stick to playing dot to dot. Anything else becomes to complex for you.



No, lots of people can call Telstra, but not you because you're an epsilon minus who dribbles.


Yes turdie,  you really are that stupid.  :D


Did you dribble on your modem again, 'tard?


You must be projecting again turdie. I've never seen anyone dribble on modems. Does your family often dribble on modems? I

Title: Re: Telstra is crap
Post by Dnarever on May 12th, 2023 at 10:21pm

Quote:
Telstra is crap


Yes but only since its inception.

Why do you think that their symbol is a T falling into a hole.



They were very proud of that one.

Title: Re: Telstra is crap
Post by UnSubRocky on May 12th, 2023 at 10:45pm

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.




Not really the point is it dumbarse


So, the issue was just a matter of a reboot, which solved your problem. And you did not think to do that in the first place, before waiting an hour on the phone to get someone to fix your problem? I think it really is the point.

Title: Re: Telstra is crap
Post by John Smith on May 12th, 2023 at 11:06pm

UnSubRocky wrote on May 12th, 2023 at 10:45pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.




Not really the point is it dumbarse


So, the issue was just a matter of a reboot, which solved your problem. And you did not think to do that in the first place, before waiting an hour on the phone to get someone to fix your problem? I think it really is the point.



Another moron. 
The point is that  a phone company has made it so you cannot phone it.
Never mind the fact that Telstra redirected the phone number of a business to a third party in the first place.

I know why it's beyond turdie,  he's as high as a kite. But what's your excuse?


Title: Re: Telstra is crap
Post by Carl D on May 12th, 2023 at 11:33pm
I received an email from Telstra last week telling me that my 6 month 'no extra charge' trial of 50/20 NBN which they gave me 3 years ago was coming to an end.  ;D

They were supposed to contact me again at the end of the 6 months (which should have been at the end of 2020) and ask me if I wanted to keep it or go back to my original 25/5.

I've been paying about $80 a month for internet and home phone until now.

After careful consideration I decided to keep the 50/20 which is only going to cost an extra $15 a month (with $10 a month off for the first 6 months - but you never know, it might end up being 3 years again.. lol).

Title: Re: Telstra is crap
Post by Jovial Monk on May 12th, 2023 at 11:42pm
What technology do you have, Carl? FTTH, FTTN. . .?

Title: Re: Telstra is crap
Post by UnSubRocky on May 12th, 2023 at 11:45pm

John Smith wrote on May 12th, 2023 at 11:06pm:
Another moron. 
The point is that  a phone company has made it so you cannot phone it.
Never mind the fact that Telstra redirected the phone number of a business to a third party in the first place.

I know why it's beyond turdie,  he's as high as a kite. But what's your excuse?


You called up to make a request to have a connection fault corrected. A fault that you said was corrected by "turning the modem off and then back on". And you were on the phone for an hour before you sort your own solution? The only moron here is yourself. You could have avoided posting your experience trying to get through to Telstra, when you yourself said that the phone call was not necessary to solve your problem.

Why do I try and solve a problem myself before I ask others for help resolving simple matters? I dunno. Probably my stubbornness in not wanting to let others see me as weak or useless. Why did you jump on the phone when a simple solution presented itself?



Title: Re: Telstra is crap
Post by Carl D on May 12th, 2023 at 11:48pm

Jovial Monk wrote on May 12th, 2023 at 11:42pm:
What technology do you have, Carl? FTTH, FTTN. . .?


FTTH since September 2015.

We were lucky... the last street in Rivervale heading north from Orrong Road to get FTTH before everyone else got FTTN.

And we only got it because it had already been contracted to be done under the previous Federal Labor government before the Liberals won the 2013 election and stuffed up the rest of the NBN after that.

Title: Re: Telstra is crap
Post by Jovial Monk on May 13th, 2023 at 12:26am
Nice. I am on ADSL 13/0.8. Crap.

But Labor should get rid of the stupid 20:5, 50:20 and 100:40 crap and charge for data up/downloaded and let you select any speed: with FTTH costs the same for 1Gbps symmetric as 12:1!

Title: Re: Telstra is crap
Post by Xavier on May 13th, 2023 at 2:31am
Gee. I rang my Super and I was on the line for 'over an hour' before being answered. Does that make them 'crap service'?
No. Because being on hold for long periods is the usual when ringing big companies, unlike small businesses.


Apparently it used to be Telecom's fault when they charged people who called them out to fix their phone lines from crackling... which all they had to do was blow the dust out of both ends of their connections.

John Smith: Whiner and Moron of the Week Award.

Title: Re: Telstra is crap
Post by greggerypeccary on May 13th, 2023 at 6:35am

Carl D wrote on May 12th, 2023 at 11:48pm:

Jovial Monk wrote on May 12th, 2023 at 11:42pm:
What technology do you have, Carl? FTTH, FTTN. . .?


FTTH since September 2015.

We were lucky... the last street in Rivervale heading north from Orrong Road to get FTTH before everyone else got FTTN.

And we only got it because it had already been contracted to be done under the previous Federal Labor government before the Liberals won the 2013 election and stuffed up the rest of the NBN after that.


Same here - we were lucky and got the FTTH before it changed.

Fibre right into the lounge room :)

Title: Re: Telstra is crap
Post by Marla on May 13th, 2023 at 6:39am

Jovial Monk wrote on May 12th, 2023 at 7:14pm:
I HAVE to be with Telstra (no usable NBN, thanks bloody Libs) but they suck, hard.



Yeah! Thanks, Obama.

Title: Re: Telstra is crap
Post by John Smith on May 13th, 2023 at 7:42am

UnSubRocky wrote on May 12th, 2023 at 11:45pm:

John Smith wrote on May 12th, 2023 at 11:06pm:
Another moron. 
The point is that  a phone company has made it so you cannot phone it.
Never mind the fact that Telstra redirected the phone number of a business to a third party in the first place.

I know why it's beyond turdie,  he's as high as a kite. But what's your excuse?


You called up to make a request to have a connection fault corrected. A fault that you said was corrected by "turning the modem off and then back on". And you were on the phone for an hour before you sort your own solution? The only moron here is yourself. You could have avoided posting your experience trying to get through to Telstra, when you yourself said that the phone call was not necessary to solve your problem.

Why do I try and solve a problem myself before I ask others for help resolving simple matters? I dunno. Probably my stubbornness in not wanting to let others see me as weak or useless. Why did you jump on the phone when a simple solution presented itself?

No you moron.  I called to find out why they redirected my business number to a third party. I know it's beyond you but that is not good for business and costs me money.

It's like stupidity reigns supreme on this forum.

Title: Re: Telstra is crap
Post by Jovial Monk on May 13th, 2023 at 7:52am

greggerypeccary wrote on May 13th, 2023 at 6:35am:

Carl D wrote on May 12th, 2023 at 11:48pm:

Jovial Monk wrote on May 12th, 2023 at 11:42pm:
What technology do you have, Carl? FTTH, FTTN. . .?


FTTH since September 2015.

We were lucky... the last street in Rivervale heading north from Orrong Road to get FTTH before everyone else got FTTN.

And we only got it because it had already been contracted to be done under the previous Federal Labor government before the Liberals won the 2013 election and stuffed up the rest of the NBN after that.


Same here - we were lucky and got the FTTH before it changed.

Fibre right into the lounge room :)


Lucky prick!

I first tried satellite NBN—ran out of data allowance in 2 weeks and it was s l o w  a s  h e l l !

ADSL possible because satellite is the NBN tech (for a whole township, that ain’t right!) slow but unlimited data. Will ring the Telstra ADSL number, see if speed can’t be fixed, bet the connection to the line is corroded.

Title: Re: Telstra is crap
Post by John Smith on May 13th, 2023 at 8:06am

Jovial Monk wrote on May 13th, 2023 at 7:52am:

greggerypeccary wrote on May 13th, 2023 at 6:35am:

Carl D wrote on May 12th, 2023 at 11:48pm:

Jovial Monk wrote on May 12th, 2023 at 11:42pm:
What technology do you have, Carl? FTTH, FTTN. . .?


FTTH since September 2015.

We were lucky... the last street in Rivervale heading north from Orrong Road to get FTTH before everyone else got FTTN.

And we only got it because it had already been contracted to be done under the previous Federal Labor government before the Liberals won the 2013 election and stuffed up the rest of the NBN after that.


Same here - we were lucky and got the FTTH before it changed.

Fibre right into the lounge room :)


Lucky prick!

I first tried satellite NBN—ran out of data allowance in 2 weeks and it was s l o w  a s  h e l l !

ADSL possible because satellite is the NBN tech (for a whole township, that ain’t right!) slow but unlimited data. Will ring the Telstra ADSL number, see if speed can’t be fixed, bet the connection to the line is corroded.


I've got a few customers who have tried that starlink and they're very happy with it. Maybe you should try that

Title: Re: Telstra is crap
Post by greggerypeccary on May 13th, 2023 at 8:26am

Jovial Monk wrote on May 13th, 2023 at 7:52am:

greggerypeccary wrote on May 13th, 2023 at 6:35am:

Carl D wrote on May 12th, 2023 at 11:48pm:

Jovial Monk wrote on May 12th, 2023 at 11:42pm:
What technology do you have, Carl? FTTH, FTTN. . .?


FTTH since September 2015.

We were lucky... the last street in Rivervale heading north from Orrong Road to get FTTH before everyone else got FTTN.

And we only got it because it had already been contracted to be done under the previous Federal Labor government before the Liberals won the 2013 election and stuffed up the rest of the NBN after that.


Same here - we were lucky and got the FTTH before it changed.

Fibre right into the lounge room :)


Lucky prick!


Yeah, I know.

I couldn't believe it when the technician knocked on my door.

He was letting me know that he was laying the PVC conduit for the fibre down the edge of my driveway.

"Fibre?  You mean copper wire?"

"Nope, fibre.  This is the last street to get fibre then we switch to copper".

:)

Title: Re: Telstra is crap
Post by Carl D on May 13th, 2023 at 9:09am

Jovial Monk wrote on May 13th, 2023 at 12:26am:
Nice. I am on ADSL 13/0.8. Crap.

But Labor should get rid of the stupid 20:5, 50:20 and 100:40 crap and charge for data up/downloaded and let you select any speed: with FTTH costs the same for 1Gbps symmetric as 12:1!


Friends of ours who live in Ballajura (about 15km north of the Perth CBD) had Telstra cable for nearly 20 years until they got (i.e. HAD to get - they had no choice) NBN about 2 or 3 years ago.

Their whole area was wired with coaxial cable when it was being established in the 80's. They had virtually unlimited download speed with cable (I believe the upload speed was fairly slow but that didn't matter to them). In fact, their download speed was only limited by the capacity of wherever they were downloading from. I remember watching him download something at 130Mbps when I was there one day in the early 2000's.

Can't remember what their data allowance was per month but I believe it was pretty generous.

They also had Foxtel through the coaxial cable. The home phone used the 'old fashioned' copper wires which they had to use for dial up internet until they had cable set up about 2002 and their home phone still used the copper wires until they got NBN.

When they were connected to the NBN they got HFC - Hybrid Fibre/Coaxial except that they're now paying more for a 50/20 plan with NBN than they were with their previous 'unlimited download speed' cable.

They tried 25/5 to start with but they do a lot of downloading and streaming, etc. and he and his wife have separate PC's which are both used at the same time a lot.

And to top it all off their home phone has never worked properly since it was connected to HFC (through their modem) despite numerous calls to Telstra to try and get it sorted out. The phone always drops the calls within a minute or two of the calls being connected.

It worked perfectly with the old copper wires from when they built the place in 1988 until they got NBN.

They don't care about the home phone now anyway because (like nearly everyone else these days) they use their mobiles.



Title: Re: Telstra is crap
Post by freediver on May 13th, 2023 at 10:19am

John Smith wrote on May 12th, 2023 at 8:47pm:

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 


Read it again John: Do you call Microsoft every time your computer crashes?

How do you know it was telstra who redirected your phone? I am hardly going to rely on your IT skills if you spend two hours on the phone instead of rebooting.

Was your plan to demand telstra send someone out to press the button for you? Or did you just want an IT expert to give you permission to turn your own modem off and back on again?

Title: Re: Telstra is crap
Post by UnSubRocky on May 13th, 2023 at 12:33pm

Marla wrote on May 13th, 2023 at 6:39am:

Jovial Monk wrote on May 12th, 2023 at 7:14pm:
I HAVE to be with Telstra (no usable NBN, thanks bloody Libs) but they suck, hard.



Yeah! Thanks, Obama.


At least you live in a country with a comprehensive telecommunications industry. In Australia, you only get good service in the major cities and regional centres. Rural areas with small townships, you might as well be using smoke signals.

Title: Re: Telstra is crap
Post by UnSubRocky on May 13th, 2023 at 12:39pm

John Smith wrote on May 13th, 2023 at 7:42am:

UnSubRocky wrote on May 12th, 2023 at 11:45pm:

John Smith wrote on May 12th, 2023 at 11:06pm:
Another moron. 
The point is that  a phone company has made it so you cannot phone it.
Never mind the fact that Telstra redirected the phone number of a business to a third party in the first place.

I know why it's beyond turdie,  he's as high as a kite. But what's your excuse?


You called up to make a request to have a connection fault corrected. A fault that you said was corrected by "turning the modem off and then back on". And you were on the phone for an hour before you sort your own solution? The only moron here is yourself. You could have avoided posting your experience trying to get through to Telstra, when you yourself said that the phone call was not necessary to solve your problem.

Why do I try and solve a problem myself before I ask others for help resolving simple matters? I dunno. Probably my stubbornness in not wanting to let others see me as weak or useless. Why did you jump on the phone when a simple solution presented itself?

No you moron.  I called to find out why they redirected my business number to a third party. I know it's beyond you but that is not good for business and costs me money.

It's like stupidity reigns supreme on this forum.


Quoting your first post:


Quote:
Anyway, I try to call telstra to see whats going on but a business CANNOT get a phone number to call Telstra, a TELEPHONE COMPANY for assistance. The only number available is one they deliberately don't answer, all the whilst playing a recorded message asking you to download an app to contact them faster. I've had customers tell me they waited two hours on that line before it hung up on them. I waited an hour on the phone, whilst trying to deal with my customers at the same time, before I hung up. In the end I rebooted my modem and the problem sorted itself out.


So, you basically went from enquiring about a rerouted number, to an issue that was sorted out by rebooting the modem. Your whole post, dipstick, reads like a teenager with ADHD writing a letter to the editor.

Title: Re: Telstra is crap
Post by Kat on May 13th, 2023 at 3:47pm
I must have some good Karma banked somewhere, as I've been with Telstra since first getting the internet connected.

I started-off with a pre-paid dialup account in 2008 (slow and expensive), but quickly moved to mobile broadband (fast, but very expensive).

Got the NBN (unlimited d/l) through them in around 2015, which I still have.

My phone (Samsung A12) is with Telstra pre-paid - $30 per month is the 'sweet spot' for me, with unlimited calls and texts, and a decent data allownce , which is bankable. No issues there, either.

And I've literally never had any serious issues with them.

Yes - I have had to reboot the modem/router occasionally, but that's always my first step when troubleshooting, and generally fixes
the issue(s) there and then.

Title: Re: Telstra is crap
Post by Xavier on May 13th, 2023 at 5:11pm
A little off topic.

Snorkling around Wollongong harbour and two guys asked if I could find their phone they lost into the water during the night around about where I was. It was high tide and a bit dark around the kelp. So I asked his mate to ring his phone. Diving down - sure enough, it lit up for an easy find. They were amazed, as I was - that it still worked. It was a NOKIA. Gotta hand it to the older phones.

Title: Re: Telstra is crap
Post by John Smith on May 13th, 2023 at 6:51pm

freediver wrote on May 13th, 2023 at 10:19am:

John Smith wrote on May 12th, 2023 at 8:47pm:

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 


Read it again John: Do you call Microsoft every time your computer crashes?

How do you know it was telstra who redirected your phone? I am hardly going to rely on your IT skills if you spend two hours on the phone instead of rebooting.

Was your plan to demand telstra send someone out to press the button for you? Or did you just want an IT expert to give you permission to turn your own modem off and back on again?



If microsoft causes my computer to not do what it's supposed to do, damn oaf I'll call microsoft.

And I know it was telstra because it couldn't have been anyone else. Either deliberately or in how they set up the back ups. Ultimately they are responsible. I rely don't care what you rely on. You can continue to make up stories in your head or you can try to learn something, either way it's no skin off my nose.



Title: Re: Telstra is crap
Post by John Smith on May 13th, 2023 at 6:55pm

UnSubRocky wrote on May 13th, 2023 at 12:39pm:
So, you basically went from enquiring about a rerouted number, to an issue that was sorted out by rebooting the modem.


Have you always struggled to walk and talk at the same time? I can call them to ask why they redirected my line whilst sorting out the issue you know. Doing one doesn't limit my ability to do the other. I dedicated an hour to finding the reason, after that I decided that it was taking more time than it was worth.

Title: Re: Telstra is crap
Post by Captain Caveman on May 13th, 2023 at 9:12pm
Been around the world with phone companies and 10yrs later, I'm back with helstra.
It sucks, but they're the only ones that have the coverage.
Optus are okay, but it will let you down.

I hate it, but I need it.

Title: Re: Telstra is crap
Post by AusGeoff on May 13th, 2023 at 9:38pm


Oh yes... tell me about the pseudo-technology giant and its
continuously crappy non-service standards.  On the rare
occasions I've actually spoken with one of their Mumbai-based,
so-called customer "service" reps, I've ultimately wasted around
30 to 45 minutes of my time—listening to him/her read off each
of the progressive A4 response sheets stuck on his cubicle walls as
well thumbed problem "resolutions".

Laughably, most of them claim to be named Malcolm or Mathew,
Melanie or Michelle—you know, your typical Indian names LOL.

Anyway... escalating the issues I experience every day, week, or
month usually ends with Telstra referring me to the NBN Co. who
allegedly own and/or maintenance the nodes and 60-year-old copper
pair that allegedly connects me to the outside world.

Only problem?   There is NO way that customers can contact the
NBN Co. in any quick, uncomplicated way;  Telstra themselves refuse
to give you their number, simply claiming they "don't have that
information available at this time".

As far as I'm concerned, there needs to be a Senate inquiry into the
senior management, the field operations, the physical equipment,
and the customer service charter—of both companies.



Title: Re: Telstra is crap
Post by Dnarever on May 13th, 2023 at 9:49pm

UnSubRocky wrote on May 13th, 2023 at 12:39pm:
So, you basically went from enquiring about a rerouted number, to an issue that was sorted out by rebooting the modem. Your whole post, dipstick, reads like a teenager with ADHD writing a letter to the editor.



OK just show your argument that Telstra isn't crap and we can consider it on merit.

Title: Re: Telstra is crap
Post by The Grappler on May 13th, 2023 at 10:21pm
We're rural and have had a few episodes of no connection - most fixed by rebooting that modem.  I suspect they are working on the towers.

Title: Re: Telstra is crap
Post by freediver on May 14th, 2023 at 9:47am

John Smith wrote on May 13th, 2023 at 6:51pm:

freediver wrote on May 13th, 2023 at 10:19am:

John Smith wrote on May 12th, 2023 at 8:47pm:

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 


Read it again John: Do you call Microsoft every time your computer crashes?

How do you know it was telstra who redirected your phone? I am hardly going to rely on your IT skills if you spend two hours on the phone instead of rebooting.

Was your plan to demand telstra send someone out to press the button for you? Or did you just want an IT expert to give you permission to turn your own modem off and back on again?



If microsoft causes my computer to not do what it's supposed to do, damn oaf I'll call microsoft.


What number would you call?

Would you try rebooting first? Or wait till you have spent fruitless hours trying to make contact?

Title: Re: Telstra is crap
Post by John Smith on May 14th, 2023 at 9:51am

freediver wrote on May 14th, 2023 at 9:47am:

John Smith wrote on May 13th, 2023 at 6:51pm:

freediver wrote on May 13th, 2023 at 10:19am:

John Smith wrote on May 12th, 2023 at 8:47pm:

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 


Read it again John: Do you call Microsoft every time your computer crashes?

How do you know it was telstra who redirected your phone? I am hardly going to rely on your IT skills if you spend two hours on the phone instead of rebooting.

Was your plan to demand telstra send someone out to press the button for you? Or did you just want an IT expert to give you permission to turn your own modem off and back on again?



If microsoft causes my computer to not do what it's supposed to do, damn oaf I'll call microsoft.


What number would you call?

Would you try rebooting first? Or wait till you have spent fruitless hours trying to make contact?


I spend countless fruitless hours trying to make sense of your stupidity,  what's a few more.

Title: Re: Telstra is crap
Post by Sophia on May 14th, 2023 at 10:11am
I see the point of fact here that with business… in past, Telstra used to be very attentive compared to private phone use. So to not answer the T business phone for and hour or more is not good…
I find it’s just as well we can use ear phones, Bluetooth, or speakerphone while waiting for an answer to call… at least we are still mobile to move about etc and not stand/sit there in one spot like we used to in olden days when we just had landlines.
Now I suppose it’s all one and the same re: private/business as many people are working from home classed as business now. Especially since Covid lockdown.
I found I need to be with T because I’m in an area with low tower reception (one - two bars).
I had thought during storms with power outages the phones should still work… but no … as I found out… not even the landline! And yet that used to be okay… I don’t know what’s changed about landlines but it’s not the same as it used to be.
So as we had no mobile phone during storm power/outage of about 5 days last year… no land line phone either! Then a friend on our property were talking on mobile phone… I asked who were they with to have reception!! I was blown away. It was Optus! So after this episode I had a 2nd number with an Optus account on an older iPhone…as emergency. Because I lost faith with Telstra at a time we needed it most.

Title: Re: Telstra is crap
Post by freediver on May 14th, 2023 at 10:14am

John Smith wrote on May 14th, 2023 at 9:51am:

freediver wrote on May 14th, 2023 at 9:47am:

John Smith wrote on May 13th, 2023 at 6:51pm:

freediver wrote on May 13th, 2023 at 10:19am:

John Smith wrote on May 12th, 2023 at 8:47pm:

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 


Read it again John: Do you call Microsoft every time your computer crashes?

How do you know it was telstra who redirected your phone? I am hardly going to rely on your IT skills if you spend two hours on the phone instead of rebooting.

Was your plan to demand telstra send someone out to press the button for you? Or did you just want an IT expert to give you permission to turn your own modem off and back on again?



If microsoft causes my computer to not do what it's supposed to do, damn oaf I'll call microsoft.


What number would you call?

Would you try rebooting first? Or wait till you have spent fruitless hours trying to make contact?


I spend countless fruitless hours trying to make sense of your stupidity,  what's a few more.


Do you call goodyear and ask them what to do every time your tyres get a bit flat?

Title: Re: Telstra is crap
Post by John Smith on May 14th, 2023 at 10:18am

Sophia wrote on May 14th, 2023 at 10:11am:
I see the point of fact here that with business… in past, Telstra used to be very attentive compared to private phone use. So to not answer the T business phone for and hour or more is not good…



The biggest issue is the third party number they redirected the phone to.  I deal with a lot of confidential information and I need to be careful where that information goes.

Title: Re: Telstra is crap
Post by John Smith on May 14th, 2023 at 10:19am

freediver wrote on May 14th, 2023 at 10:14am:

John Smith wrote on May 14th, 2023 at 9:51am:

freediver wrote on May 14th, 2023 at 9:47am:

John Smith wrote on May 13th, 2023 at 6:51pm:

freediver wrote on May 13th, 2023 at 10:19am:

John Smith wrote on May 12th, 2023 at 8:47pm:

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 


Read it again John: Do you call Microsoft every time your computer crashes?

How do you know it was telstra who redirected your phone? I am hardly going to rely on your IT skills if you spend two hours on the phone instead of rebooting.

Was your plan to demand telstra send someone out to press the button for you? Or did you just want an IT expert to give you permission to turn your own modem off and back on again?



If microsoft causes my computer to not do what it's supposed to do, damn oaf I'll call microsoft.


What number would you call?

Would you try rebooting first? Or wait till you have spent fruitless hours trying to make contact?


I spend countless fruitless hours trying to make sense of your stupidity,  what's a few more.


Do you call goodyear and ask them what to do every time your tyres get a bit flat?


You should call God and ask him to reboot your brain. 

Title: Re: Telstra is crap
Post by freediver on May 14th, 2023 at 10:20am

Dnarever wrote on May 13th, 2023 at 9:49pm:

UnSubRocky wrote on May 13th, 2023 at 12:39pm:
So, you basically went from enquiring about a rerouted number, to an issue that was sorted out by rebooting the modem. Your whole post, dipstick, reads like a teenager with ADHD writing a letter to the editor.



OK just show your argument that Telstra isn't crap and we can consider it on merit.


My telstra shares are up 52% on what I paid for them in 2018.

The last 3 companies I have worked for have provided me a with a  company phone on a telstra plan, because no other company provides as good a service.

Title: Re: Telstra is crap
Post by freediver on May 14th, 2023 at 10:22am

John Smith wrote on May 14th, 2023 at 10:19am:

freediver wrote on May 14th, 2023 at 10:14am:

John Smith wrote on May 14th, 2023 at 9:51am:

freediver wrote on May 14th, 2023 at 9:47am:

John Smith wrote on May 13th, 2023 at 6:51pm:

freediver wrote on May 13th, 2023 at 10:19am:

John Smith wrote on May 12th, 2023 at 8:47pm:

freediver wrote on May 12th, 2023 at 7:39pm:

John Smith wrote on May 12th, 2023 at 7:26pm:

freediver wrote on May 12th, 2023 at 7:23pm:

John Smith wrote on May 12th, 2023 at 7:21pm:

freediver wrote on May 12th, 2023 at 7:15pm:

Quote:
In the end I rebooted my modem and the problem sorted itself out.





Not really the point is it dumbarse


It's not your fault John. It's telstra's.


That a phone company doesn't have a phone number for it's customers to call? Absofuckinglutely


Exactly. It's telstras fault your customers couldn't call you for several hours because your modem needed rebooting.

Do you call Microsoft every time your computer crashes?


My computer didn't crash moron. And it was telstra who redirected the phone to start with.   Is there a point to your stupidity or are you just trying to reassure your members that you're just  as stupid as you usually are 


Read it again John: Do you call Microsoft every time your computer crashes?

How do you know it was telstra who redirected your phone? I am hardly going to rely on your IT skills if you spend two hours on the phone instead of rebooting.

Was your plan to demand telstra send someone out to press the button for you? Or did you just want an IT expert to give you permission to turn your own modem off and back on again?



If microsoft causes my computer to not do what it's supposed to do, damn oaf I'll call microsoft.


What number would you call?

Would you try rebooting first? Or wait till you have spent fruitless hours trying to make contact?


I spend countless fruitless hours trying to make sense of your stupidity,  what's a few more.


Do you call goodyear and ask them what to do every time your tyres get a bit flat?


You should call God and ask him to reboot your brain. 


Do you call coca cola and ask them what to do if your soft drink goes flat?

Title: Re: Telstra is crap
Post by John Smith on May 14th, 2023 at 10:24am
Tell me fd, were you born a moron or was it years of substance abuse that caused your decline?

Title: Re: Telstra is crap
Post by Gnads on May 14th, 2023 at 12:13pm

Jovial Monk wrote on May 13th, 2023 at 7:52am:

greggerypeccary wrote on May 13th, 2023 at 6:35am:

Carl D wrote on May 12th, 2023 at 11:48pm:

Jovial Monk wrote on May 12th, 2023 at 11:42pm:
What technology do you have, Carl? FTTH, FTTN. . .?


FTTH since September 2015.

We were lucky... the last street in Rivervale heading north from Orrong Road to get FTTH before everyone else got FTTN.

And we only got it because it had already been contracted to be done under the previous Federal Labor government before the Liberals won the 2013 election and stuffed up the rest of the NBN after that.


Same here - we were lucky and got the FTTH before it changed.

Fibre right into the lounge room :)


Lucky prick!

I first tried satellite NBN—ran out of data allowance in 2 weeks and it was s l o w  a s  h e l l !

ADSL possible because satellite is the NBN tech (for a whole township, that ain’t right!) slow but unlimited data. Will ring the Telstra ADSL number, see if speed can’t be fixed, bet the connection to the line is corroded.



There's a new satellite system Starlink that Elon Musk has brought out ... they say lightning speeds but it's not cheap.

https://www.starlink.com/?referral=RC-1298-58879-28&utm_source=KVLNZAusGoogle5.1&gclid=CjwKCAjw6vyiBhB_EiwAQJRopkLJ9jO-0kJFPzJmE5U1HBnqYQw1g-QoDvRdABABSh-hgJaO9ZsWmxoCiTIQAvD_BwE

Title: Re: Telstra is crap
Post by Gnads on May 14th, 2023 at 12:48pm
The whole Telstra national network was plying up last week(mid week?)

Phones ringing no one there.

Dialing numbers that you use regularly coming up with " that number is not connected, please check the number and dial again". etc. etc.

I started off with Telecom/Telstra for phones & internet but changed when they started jacking up prices......

I was with Optus for quite a while until they started to do the same .... & their mobile service had too many blackspots.

I went to iiNet for my first broadband until they started increasing prices with hard luck stories & then not notifying you of plan changes & offering new customers much lower deals.'

There were no considerations for customer loyalty.

I ended up back at Telstra because their mobile service has far more/better coverage.... but surprisingly the signal in my house(less than 3 klm for CBD tower) is woeful.

They too don't give a rats about customer loyalty & have kept jacking the prices.

I'm paying $95 a month for Unlimited Data Essential 50 mbps/17 mbps ..... landline is included in that.

Aussie Broadband are charging $79 for the same.

TPG $75

iiNet $80

Optus $79

Often have to reboot modem & booster with devices disconnecting. Especially the smart TV which has the booster right beside it.

Title: Re: Telstra is crap
Post by AusGeoff on May 15th, 2023 at 12:08am

freediver wrote on May 14th, 2023 at 10:20am:
...My Telstra shares are up 52% on what I paid for them in 2018.


Telstra low $1.92 on 29 June 2018; $3.01 14 May this year.

Makes it a 37% increase.

Past 12 month increase = 11.48%.



Title: Re: Telstra is crap
Post by UnSubRocky on May 15th, 2023 at 2:09am

Dnarever wrote on May 13th, 2023 at 9:49pm:

UnSubRocky wrote on May 13th, 2023 at 12:39pm:
So, you basically went from enquiring about a rerouted number, to an issue that was sorted out by rebooting the modem. Your whole post, dipstick, reads like a teenager with ADHD writing a letter to the editor.



OK just show your argument that Telstra isn't crap and we can consider it on merit.


Telstra is a reliable service provider. The rates on home, mobile and internet are reasonable.

Title: Re: Telstra is crap
Post by UnSubRocky on May 15th, 2023 at 2:11am

John Smith wrote on May 13th, 2023 at 6:55pm:

UnSubRocky wrote on May 13th, 2023 at 12:39pm:
So, you basically went from enquiring about a rerouted number, to an issue that was sorted out by rebooting the modem.


Have you always struggled to walk and talk at the same time? I can call them to ask why they redirected my line whilst sorting out the issue you know. Doing one doesn't limit my ability to do the other. I dedicated an hour to finding the reason, after that I decided that it was taking more time than it was worth.


You can send Telstra an email to find out things. In your first post, you jumped from one issue to another and made them sound wholly related to the same problem. I am not the one who has trouble multitasking. You just write in such a confused manner, it is difficult for me to accept the blame for your faults. Or perhaps that was the issue. Did you mistype your business phone number wrong, and someone else started getting your phone calls?

By the way, I hope you were not on the phone whilst serving your customers.

Title: Re: Telstra is crap
Post by freediver on May 15th, 2023 at 6:05am

AusGeoff wrote on May 15th, 2023 at 12:08am:

freediver wrote on May 14th, 2023 at 10:20am:
...My Telstra shares are up 52% on what I paid for them in 2018.


Telstra low $1.92 on 29 June 2018; $3.01 14 May this year.

Makes it a 37% increase.

Past 12 month increase = 11.48%.


Your numbers are wrong, as well as your maths. Telstra'a latest share price is $4.32.

Title: Re: Telstra is crap
Post by Xavier on May 15th, 2023 at 7:22am

UnSubRocky wrote on May 15th, 2023 at 2:11am:

John Smith wrote on May 13th, 2023 at 6:55pm:

UnSubRocky wrote on May 13th, 2023 at 12:39pm:
So, you basically went from enquiring about a rerouted number, to an issue that was sorted out by rebooting the modem.


Have you always struggled to walk and talk at the same time? I can call them to ask why they redirected my line whilst sorting out the issue you know. Doing one doesn't limit my ability to do the other. I dedicated an hour to finding the reason, after that I decided that it was taking more time than it was worth.


You can send Telstra an email to find out things. In your first post, you jumped from one issue to another and made them sound wholly related to the same problem. I am not the one who has trouble multitasking. You just write in such a confused manner, it is difficult for me to accept the blame for your faults. Or perhaps that was the issue. Did you mistype your business phone number wrong, and someone else started getting your phone calls?

By the way, I hope you were not on the phone whilst serving your customers.

;D

Title: Re: Telstra is crap
Post by John Smith on May 15th, 2023 at 6:28pm

UnSubRocky wrote on May 15th, 2023 at 2:11am:
You can send Telstra an email to find out things.


I can do lots of things, thats not what this thread was about


UnSubRocky wrote on May 15th, 2023 at 2:11am:
In your first post, you jumped from one issue to another and made them sound wholly related to the same problem.


no, I explained what happened.  ::) There was no jumping. Redirecting my number created more than just one issue. 


UnSubRocky wrote on May 15th, 2023 at 2:11am:
I am not the one who has trouble multitasking


And yet you are the only one who needs it explained to you that others are quite capable of multitasking.


UnSubRocky wrote on May 15th, 2023 at 2:11am:
Did you mistype your business phone number wrong, and someone else started getting your phone calls?


Mistype it where?  Are you really going to go to stupid now? ::)


Title: Re: Telstra is crap
Post by UnSubRocky on May 15th, 2023 at 6:35pm
"What is that up there on the road... a head?"

Title: Re: Telstra is crap
Post by John Smith on May 15th, 2023 at 6:37pm
are you missing part of your post? That makes no sense

Title: Re: Telstra is crap
Post by UnSubRocky on May 15th, 2023 at 6:42pm
Some many years ago, I was trying to call a business. I dialled the number provided, but I got a private residence answering the call. She, through gritted teeth, told me the error that Telstra made about mixing up her phone number with a business number -- then she promptly hung up. Perhaps that was the similar issue, John?

Title: Re: Telstra is crap
Post by UnSubRocky on May 15th, 2023 at 6:43pm

John Smith wrote on May 15th, 2023 at 6:37pm:
are you missing part of your post? That makes no sense


I was demonstrating how people can misinterpret what others say, when what is wrote is confusing to the reader.

Title: Re: Telstra is crap
Post by Dnarever on May 15th, 2023 at 6:49pm

AusGeoff wrote on May 15th, 2023 at 12:08am:

freediver wrote on May 14th, 2023 at 10:20am:
...My Telstra shares are up 52% on what I paid for them in 2018.


Telstra low $1.92 on 29 June 2018; $3.01 14 May this year.

Makes it a 37% increase.

Past 12 month increase = 11.48%.


Still not recovered from when the Government irresponsibly sunk Telstra share value by undercutting their value when they swamped the market with T2 shares.

At the very peak Telstra 1 shares hit $10. They are still down around $7 from their 1990's value.

Title: Re: Telstra is crap
Post by Dnarever on May 15th, 2023 at 6:53pm

UnSubRocky wrote on May 15th, 2023 at 6:35pm:
"What is that up there on the road... a head?"



bonce on the road.

Mr Potato Bonce maybe.

Title: Re: Telstra is crap
Post by John Smith on May 15th, 2023 at 6:55pm

UnSubRocky wrote on May 15th, 2023 at 6:42pm:
Some many years ago, I was trying to call a business. I dialled the number provided, but I got a private residence answering the call. She, through gritted teeth, told me the error that Telstra made about mixing up her phone number with a business number -- then she promptly hung up. Perhaps that was the similar issue, John?


This is not a new number. The business has been here for over 30 years and the number has never changed. They redirected my line to the previous business owners mobile number. I suspect that it was some sort of default safety net built in for the business so that any interruptions to the line automatically were redirected to her number, but they should have changed that. I jumped through hoops with Telstra to have the number changed over to my name when I bought the business. I filled out over 5 pages of paperwork and spent hours on the phone with them, giving them my mobile number at least 4 times in those half a dozen pages. The previous owner filled out another couple of pages to the same effect. It's up to them to update their records so that the current situation matches whats on the paperwork they were supplied with otherwise what is the point of all the paperwork?

of course, all that is guesswork because I never actually got to speak to the fuckers

Title: Re: Telstra is crap
Post by UnSubRocky on May 15th, 2023 at 6:57pm
In other news, I had a love-hate relationship with Telstra of my own. Unfortunately, I am not at liberty to talk about it.

Title: Re: Telstra is crap
Post by Dnarever on May 15th, 2023 at 7:07pm

UnSubRocky wrote on May 15th, 2023 at 6:57pm:
In other news, I had a love-hate relationship with Telstra of my own. Unfortunately, I am not at liberty to talk about it.


Me either.

Title: Re: Telstra is crap
Post by AusGeoff on May 16th, 2023 at 12:09am

freediver wrote on May 15th, 2023 at 6:05am:

AusGeoff wrote on May 15th, 2023 at 12:08am:

freediver wrote on May 14th, 2023 at 10:20am:
...My Telstra shares are up 52% on what I paid for them in 2018.


Telstra low $1.92 on 29 June 2018; $3.01 14 May this year.

Makes it a 37% increase.

Past 12 month increase = 11.48%.


Your numbers are wrong, as well as your maths. Telstra'a latest share price is $4.32.


Oh... I used the Telstra data from THIS site.

Apparently its figures are unreliable?     :-[




Title: Re: Telstra is crap
Post by Xavier on May 16th, 2023 at 1:27am
John Smith is the biggest whinger.

Title: Re: Telstra is crap
Post by freediver on May 16th, 2023 at 6:46am

AusGeoff wrote on May 16th, 2023 at 12:09am:

freediver wrote on May 15th, 2023 at 6:05am:

AusGeoff wrote on May 15th, 2023 at 12:08am:

freediver wrote on May 14th, 2023 at 10:20am:
...My Telstra shares are up 52% on what I paid for them in 2018.


Telstra low $1.92 on 29 June 2018; $3.01 14 May this year.

Makes it a 37% increase.

Past 12 month increase = 11.48%.


Your numbers are wrong, as well as your maths. Telstra'a latest share price is $4.32.


Oh... I used the Telstra data from THIS site.

Apparently its figures are unreliable?     :-[


I'll give you a hint. It's not an Australian website.

Title: Re: Telstra is crap
Post by Lisa Jones on May 16th, 2023 at 8:42am

freediver wrote on May 16th, 2023 at 6:46am:

AusGeoff wrote on May 16th, 2023 at 12:09am:

freediver wrote on May 15th, 2023 at 6:05am:

AusGeoff wrote on May 15th, 2023 at 12:08am:

freediver wrote on May 14th, 2023 at 10:20am:
...My Telstra shares are up 52% on what I paid for them in 2018.


Telstra low $1.92 on 29 June 2018; $3.01 14 May this year.

Makes it a 37% increase.

Past 12 month increase = 11.48%.


Your numbers are wrong, as well as your maths. Telstra'a latest share price is $4.32.


Oh... I used the Telstra data from THIS site.

Apparently its figures are unreliable?     :-[


I'll give you a hint. It's not an Australian website.


Freediver looks like you’re right according to this Australian website 👇

https://www.telstra.com.au/aboutus/investors/share-price
B5D08013-7C08-4138-B23F-863CF37B92D0.jpeg (93 KB | 7 )

Title: Re: Telstra is crap
Post by Lisa Jones on May 16th, 2023 at 8:43am
Now let’s take another look at those Telstra share prices now:
20216279-9E3B-4C39-A0FC-D411E1160CE0.jpeg (78 KB | 5 )

Title: Re: Telstra is crap
Post by Lisa Jones on May 16th, 2023 at 8:58am
Interesting :

https://www.in2013dollars.com/Australia-inflation
B2967F4F-129D-49B2-B83B-3BC16F0351E8.jpeg (122 KB | 4 )

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