Healthcare affordability crisis poll shows millions skipping treatment and struggling to find bulk-billing doctors
28 Oct 2024
ABC News

In short:
A Q+A/YouGov poll has found 46 per cent of Australians have put off treatment due to cost, and 76 per cent have struggled to find bulk-billing doctors.   :(

Expanding Medicare to cover dental has overwhelming support, as government backbenchers agitate for the change.

What's next?
Health Minister Mark Butler, who has vowed "there is more to do" to fix the system, joins the Q+A panel on Monday.


Almost half of all Australians have put off the medical treatment they need due to the cost, exclusive research for the ABC's Q+A has found.

The national polling by YouGov also reveals three-quarters of Australians have struggled to find a bulk-billing doctor, despite billions of dollars of incentives to GPs from the Commonwealth.

The findings expose the inequity in the country's patchwork public health system and echo recent alarm from medical and social welfare groups that sick Australians are not seeking the help they need.

And they suggest Australians would back a significant expansion of subsidised care, with overwhelming support for dental coverage, long seen as the biggest hole in the Medicare net.

Federal Health Minister Mark Butler, who was shown the new polling ahead of his appearance on Q+A tonight, admitted: "We know there is more to do."

Asked if they had "put off any medical or dental treatment for you or your family due to cost of living concerns", 46 per cent of the 1,514 respondents to the weighted survey said they had.   :(


The number was highest among Australians aged 25-34 (54 per cent). Six in 10 who were renting said they had put off accessing medical care.

Both the Australian Bureau of Statistics and the Royal Australian College of GPs (RACGP) report a doubling of people delaying or skipping seeing a doctor in 12 months. Data from the NSW Council of Social Service (NCOSS) released last week puts the increase closer to 2.5 times higher.

"Financial pressures have put health care out of reach for too many people," NCOSS chief executive Cara Varian said.

Bulk-billing harder to access
Mr Butler said the government's $3.5 billion investment in bulk-billing — tripling incentives for doctors — had delivered 5 million additional no-fee GP visits since last November.

But 76 per cent of those polled last week said finding bulk-billed medical services had become harder over the last few years. Just 6 per cent thought it had become easier.


The numbers were similar across all demographic and political support groups.

The RACGP noted the government had only incentivised appointments for children, pensioners and concession-card holders, which is why many Australians had not seen the benefits.

"When we came to government, bulk-billing was in its most parlous state in the 40-year history of Medicare," Mr Butler told Q+A, blaming the previous government's "six-year freeze" on Medicare rebates.

"I've tried to be honest with Australians."

A recent RACGP survey found eight in 10 clinic owners were worried about their financial viability because Medicare rebates were not keeping pace with inflation. Three in 10 said they wanted to stop practising in the next five years.

But there was little sympathy from patients polled by YouGov — an emphatic 84 per cent said they would support banning providers charging more than the scheduled fee for services covered by Medicare.

The opposition said a workforce strategy was needed and vowed to spend $400 million to incentivise junior doctors to enter general practice if it won government.

"We understand that reforms are not worth the paper they are written on unless we have the workforce to deliver them," Shadow Health Minister Anne Ruston said.

Eight in 10 want dental in Medicare   :)
Eight in 10 Australians said access to free and equal healthcare was a more important value than being able to choose between public and for-profit providers (17 per cent), the Q+A/YouGov poll found.

And just as many — 82 per cent — would support a hike to the Medicare levy to expand coverage to dental treatment.

The latest Australian Institute of Health and Welfare data from 2022-23 showed 30 per cent of Australians delayed or avoided necessary dental work in the previous 12 months, while 87,000 hospitalisations for dental conditions could have been avoided with earlier treatment.

Multiple members of the government backbench have publicly raised the need for dental coverage, which is part of the Greens' policy platform. But the health minister ruled it out for now.

"I know there is ambition for Medicare in the medium to long term to include dental, but right now, we're focused on strengthening Medicare and general practice," Mr Butler said.

In past it was hard to find bulk billing in our locality… doctors in the area had a field day.
Then I find some not too much further away… new clinics opening up… that bulk billed.
So I ask for a transfer of medical records to new clinic. It cost $20 but I did do it.
It was heaven going to bulk billing doctor more often for checks or problems now I’m aging, whereas before I avoided going to doctor. Visits were far and few between .
What really annoyed me was when I did go, it was a wait to get in, then consultation was all too quick within a couple minutes… then out!
Never felt the money’s worth.

I found another bulk biller in the Mornington peninsula area for when I’m there but both clinics nearby here and down at peninsula stopped bulk billing recently!

I’ve gone back to not going to see doctors again!
Then I get a letter from clinic, my doctor wants me to make an appointment to discuss non urgent results.
I take my time going.
Now I went recently and the waiting room is not as full as it used to be.

I’m certain the doctors made more during bulk billing times with a full waiting room. Surely?

I remember as a kid growing up in Western Sydney near Penrith, going to see my family GP (yes, my parents and grandparents saw the same doctor for decades and we even exchanged Christmas cards for years after we moved and he retired) and not having to pay a cent or having to wait more than a day or two to get an appointment. Most of the time we could get an appointment that day. Now you're lucky if you can get an appointment that month and it's rare to find a doctor that will bulk bill.

Armchair_Politician wrote on Oct 28^th, 2024 at 9:59am:

I remember as a kid growing up in Western Sydney near Penrith, going to see my family GP (yes, my parents and grandparents saw the same doctor for decades and we even exchanged Christmas cards for years after we moved and he retired) and not having to pay a cent or having to wait more than a day or two to get an appointment. Most of the time we could get an appointment that day. Now you're lucky if you can get an appointment that month and it's rare to find a doctor that will bulk bill.

Perhaps they are just expressing their disapproval of being used by ArmchairPolitician as a listener to ArmchairPolitician's perpetual whiny rants.

Laugh till you cry wrote on Oct 28^th, 2024 at 10:03am:

Armchair_Politician wrote on Oct 28th, 2024 at 9:59am: I remember as a kid growing up in Western Sydney near Penrith, going to see my family GP (yes, my parents and grandparents saw the same doctor for decades and we even exchanged Christmas cards for years after we moved and he retired) and not having to pay a cent or having to wait more than a day or two to get an appointment. Most of the time we could get an appointment that day. Now you're lucky if you can get an appointment that month and it's rare to find a doctor that will bulk bill. Perhaps they are just expressing their disapproval of being used by ArmchairPolitician as a listener to ArmchairPolitician's perpetual whiny rants.

Don't you have an appointment with your shrink today? :-?

Armchair_Politician wrote on Oct 28^th, 2024 at 10:14am:

Laugh till you cry wrote on Oct 28th, 2024 at 10:03am: Armchair_Politician wrote on Oct 28th, 2024 at 9:59am: I remember as a kid growing up in Western Sydney near Penrith, going to see my family GP (yes, my parents and grandparents saw the same doctor for decades and we even exchanged Christmas cards for years after we moved and he retired) and not having to pay a cent or having to wait more than a day or two to get an appointment. Most of the time we could get an appointment that day. Now you're lucky if you can get an appointment that month and it's rare to find a doctor that will bulk bill. Perhaps they are just expressing their disapproval of being used by ArmchairPolitician as a listener to ArmchairPolitician's perpetual whiny rants. Don't you have an appointment with your shrink today? :-?

My shrink is on sick leave because of ArmchairPolitician's perpetual whiny rants.