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Sir Spot of Borg

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JB Hifi
Aug 6^th, 2012 at 5:56am

Well. They dont want my money. Not online anyway. I made an order worth about 1700 and all went fine - no error messages or anything then next morning there was an email saying my order was rejected unless i provide them with 2 types of ID proving I live where I say i live. They wanted a drivers license (I dont have one) and/or an electricity bill (its not on my name). In fact theres only 1 thing in my name here and for that i dont get paper bills. Thing is i dont have a scanner either. WTF?

Why should i have to go through that? Why scan documents and send them to JB hifi? Ebay lets me keep 5 addresses and i pick which one i want stuff delivered to this time (so i can xmas shop from there). No wonder aussie businesses are having problems if they are doing this. I havent tried to buy anything else from anywhere else australian except techbuy. Ebay it is. Or the UK - I have good luck with them. They are pleasant and if theres a problem they resolve it.

Yeah. To add insult to injury when i cancelled the order (like i had a choice) they sent me another email blaming it all on me and saying i agreed to this crap in the terms of service. I tell you what they need to fix up their act or they arent going to have any customers @ all. Who wants to go through all that crap? If you go in a shop you dont have to show id to buy a bluray player why should you have to show it online? My credit card or paypal account should be enough - i had to go through all kinds of poo to get those.

Just for some perspective - i shop @ another aussie business that is online and have been with them for over 10 years. They have never put me through this crap and dont care what address I get stuff delivered to. I would have bought it from them if they had had the model i wanted.

Seriously the worst thing they did after all the crap is to write to me after its all over telling me its my fault and driving me (as a customer) away from their business forever. Might even sell my shares.

SOB

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Whaaaaaah!
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Ex Dame Pansi Gold Member Offline Australian Politics Posts: 24168	Re: JB Hifi Reply #1 - Aug 6^th, 2012 at 6:57am If they make it one big hassle to buy their products online, I would go elsewhere. ID, what the hell? I buy most things online and I've never been asked for ID.
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red baron Gold Member Offline Australian Politics Posts: 10204 Blue Mountains Gender:	Re: JB Hifi Reply #2 - Aug 6^th, 2012 at 7:05am The miracle of the modern age JB Hi Fi's shops look like a dogs breakfast; it seems like half their staff have ingested something funny before coming to 'work'. And they are going gangbusters...what a joke.
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Quantum

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Re: JB Hifi
Reply #3 - Aug 6^th, 2012 at 8:35am

Sir Spot of Borg wrote on Aug 6^th, 2012 at 5:56am:

Well. They dont want my money. Not online anyway. I made an order worth about 1700 and all went fine - no error messages or anything then next morning there was an email saying my order was rejected unless i provide them with 2 types of ID proving I live where I say i live. They wanted a drivers license (I dont have one) and/or an electricity bill (its not on my name). In fact theres only 1 thing in my name here and for that i dont get paper bills. Thing is i dont have a scanner either. WTF?

Why should i have to go through that? Why scan documents and send them to JB hifi? Ebay lets me keep 5 addresses and i pick which one i want stuff delivered to this time (so i can xmas shop from there). No wonder aussie businesses are having problems if they are doing this. I havent tried to buy anything else from anywhere else australian except techbuy. Ebay it is. Or the UK - I have good luck with them. They are pleasant and if theres a problem they resolve it.

Yeah. To add insult to injury when i cancelled the order (like i had a choice) they sent me another email blaming it all on me and saying i agreed to this crap in the terms of service. I tell you what they need to fix up their act or they arent going to have any customers @ all. Who wants to go through all that crap? If you go in a shop you dont have to show id to buy a bluray player why should you have to show it online? My credit card or paypal account should be enough - i had to go through all kinds of poo to get those.

Just for some perspective - i shop @ another aussie business that is online and have been with them for over 10 years. They have never put me through this crap and dont care what address I get stuff delivered to. I would have bought it from them if they had had the model i wanted.

Seriously the worst thing they did after all the crap is to write to me after its all over telling me its my fault and driving me (as a customer) away from their business forever. Might even sell my shares.

SOB

If you spend even less than $1700 in most shops they will ask for ID.

Credit card fraud is a massive issue, esspically on line. If business don't check these things and people get their cards cleaned out they would be the first to complain that the company didn't take enough precautions.

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Sir Spot of Borg

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Re: JB Hifi
Reply #4 - Aug 6^th, 2012 at 8:56am

Quantum wrote on Aug 6^th, 2012 at 8:35am:

Sir Spot of Borg wrote on Aug 6^th, 2012 at 5:56am:

Well. They dont want my money. Not online anyway. I made an order worth about 1700 and all went fine - no error messages or anything then next morning there was an email saying my order was rejected unless i provide them with 2 types of ID proving I live where I say i live. They wanted a drivers license (I dont have one) and/or an electricity bill (its not on my name). In fact theres only 1 thing in my name here and for that i dont get paper bills. Thing is i dont have a scanner either. WTF?

Why should i have to go through that? Why scan documents and send them to JB hifi? Ebay lets me keep 5 addresses and i pick which one i want stuff delivered to this time (so i can xmas shop from there). No wonder aussie businesses are having problems if they are doing this. I havent tried to buy anything else from anywhere else australian except techbuy. Ebay it is. Or the UK - I have good luck with them. They are pleasant and if theres a problem they resolve it.

Yeah. To add insult to injury when i cancelled the order (like i had a choice) they sent me another email blaming it all on me and saying i agreed to this crap in the terms of service. I tell you what they need to fix up their act or they arent going to have any customers @ all. Who wants to go through all that crap? If you go in a shop you dont have to show id to buy a bluray player why should you have to show it online? My credit card or paypal account should be enough - i had to go through all kinds of poo to get those.

Just for some perspective - i shop @ another aussie business that is online and have been with them for over 10 years. They have never put me through this crap and dont care what address I get stuff delivered to. I would have bought it from them if they had had the model i wanted.

Seriously the worst thing they did after all the crap is to write to me after its all over telling me its my fault and driving me (as a customer) away from their business forever. Might even sell my shares.

SOB

If you spend even less than $1700 in most shops they will ask for ID.

Credit card fraud is a massive issue, esspically on line. If business don't check these things and people get their cards cleaned out they would be the first to complain that the company didn't take enough precautions.

Bullshit. I have spent way more than that plenty of times in shops and never been asked for ID.

Besides they werent asking me to verify the friggin credit card they were hassling me about my address!

SOB

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Whaaaaaah!
I'm a
Moron!

- edited by some unethical admin - you think its funny? - its a slippery slope

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Quantum

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Re: JB Hifi
Reply #5 - Aug 6^th, 2012 at 9:10am

Sir Spot of Borg wrote on Aug 6^th, 2012 at 8:56am:

Quantum wrote on Aug 6^th, 2012 at 8:35am:

Sir Spot of Borg wrote on Aug 6^th, 2012 at 5:56am:

Well. They dont want my money. Not online anyway. I made an order worth about 1700 and all went fine - no error messages or anything then next morning there was an email saying my order was rejected unless i provide them with 2 types of ID proving I live where I say i live. They wanted a drivers license (I dont have one) and/or an electricity bill (its not on my name). In fact theres only 1 thing in my name here and for that i dont get paper bills. Thing is i dont have a scanner either. WTF?

Why should i have to go through that? Why scan documents and send them to JB hifi? Ebay lets me keep 5 addresses and i pick which one i want stuff delivered to this time (so i can xmas shop from there). No wonder aussie businesses are having problems if they are doing this. I havent tried to buy anything else from anywhere else australian except techbuy. Ebay it is. Or the UK - I have good luck with them. They are pleasant and if theres a problem they resolve it.

Yeah. To add insult to injury when i cancelled the order (like i had a choice) they sent me another email blaming it all on me and saying i agreed to this crap in the terms of service. I tell you what they need to fix up their act or they arent going to have any customers @ all. Who wants to go through all that crap? If you go in a shop you dont have to show id to buy a bluray player why should you have to show it online? My credit card or paypal account should be enough - i had to go through all kinds of poo to get those.

Just for some perspective - i shop @ another aussie business that is online and have been with them for over 10 years. They have never put me through this crap and dont care what address I get stuff delivered to. I would have bought it from them if they had had the model i wanted.

Seriously the worst thing they did after all the crap is to write to me after its all over telling me its my fault and driving me (as a customer) away from their business forever. Might even sell my shares.

SOB

If you spend even less than $1700 in most shops they will ask for ID.

Credit card fraud is a massive issue, esspically on line. If business don't check these things and people get their cards cleaned out they would be the first to complain that the company didn't take enough precautions.

Bullshit. I have spent way more than that plenty of times in shops and never been asked for ID.

Besides they werent asking me to verify the friggin credit card they were hassling me about my address!

SOB

Based on the things you say on this forum it would be an obvious conclusion that your unemployed. So where is all this money coming form to have spent more than $1700 plenty of times?

JB usually ask for Id on large amounts in shop. Most shops will ask for proof when spending a large sum. Checking that the address matches the credit car is part of checking that everything in fine. When ordering on line JB will normally ask for ID at time of delivery.

Either you;
*Have a bad credit history.
*Have a record of claiming non delivery, hence why the shop is going to extra measures.
*This is a "I had this experience" story, which is code for "I am making crap up because it gives me something to whine about".

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Frances Gold Member Offline Australian Politics Posts: 3577 In a Castle in the Hills Gender:	Re: JB Hifi Reply #6 - Aug 6^th, 2012 at 9:35am I bought some DVDs from their Parramatta store on Friday, but I paid cash.....
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John Smith

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Re: JB Hifi
Reply #7 - Aug 6^th, 2012 at 9:51am

Quantum wrote on Aug 6^th, 2012 at 8:35am:

Sir Spot of Borg wrote on Aug 6^th, 2012 at 5:56am:

Well. They dont want my money. Not online anyway. I made an order worth about 1700 and all went fine - no error messages or anything then next morning there was an email saying my order was rejected unless i provide them with 2 types of ID proving I live where I say i live. They wanted a drivers license (I dont have one) and/or an electricity bill (its not on my name). In fact theres only 1 thing in my name here and for that i dont get paper bills. Thing is i dont have a scanner either. WTF?

Why should i have to go through that? Why scan documents and send them to JB hifi? Ebay lets me keep 5 addresses and i pick which one i want stuff delivered to this time (so i can xmas shop from there). No wonder aussie businesses are having problems if they are doing this. I havent tried to buy anything else from anywhere else australian except techbuy. Ebay it is. Or the UK - I have good luck with them. They are pleasant and if theres a problem they resolve it.

Yeah. To add insult to injury when i cancelled the order (like i had a choice) they sent me another email blaming it all on me and saying i agreed to this crap in the terms of service. I tell you what they need to fix up their act or they arent going to have any customers @ all. Who wants to go through all that crap? If you go in a shop you dont have to show id to buy a bluray player why should you have to show it online? My credit card or paypal account should be enough - i had to go through all kinds of poo to get those.

Just for some perspective - i shop @ another aussie business that is online and have been with them for over 10 years. They have never put me through this crap and dont care what address I get stuff delivered to. I would have bought it from them if they had had the model i wanted.

Seriously the worst thing they did after all the crap is to write to me after its all over telling me its my fault and driving me (as a customer) away from their business forever. Might even sell my shares.

SOB

If you spend even less than $1700 in most shops they will ask for ID.

Credit card fraud is a massive issue, esspically on line. If business don't check these things and people get their cards cleaned out they would be the first to complain that the company didn't take enough precautions.

rubbish ... the fact that he is ordering the goods online means they actually can take the time to check that the card is valid ..delay delivery for 24 hrs ... whereas shops cannot / don't do that, and I've NEVER been asked for ID.

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Our esteemed leader:
I hope that bitch who was running their brothels for them gets raped with a cactus.

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Sir Spot of Borg

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Re: JB Hifi
Reply #8 - Aug 6^th, 2012 at 9:57am

Quantum wrote on Aug 6^th, 2012 at 9:10am:

Sir Spot of Borg wrote on Aug 6^th, 2012 at 8:56am:

Quantum wrote on Aug 6^th, 2012 at 8:35am:

Sir Spot of Borg wrote on Aug 6^th, 2012 at 5:56am:

Well. They dont want my money. Not online anyway. I made an order worth about 1700 and all went fine - no error messages or anything then next morning there was an email saying my order was rejected unless i provide them with 2 types of ID proving I live where I say i live. They wanted a drivers license (I dont have one) and/or an electricity bill (its not on my name). In fact theres only 1 thing in my name here and for that i dont get paper bills. Thing is i dont have a scanner either. WTF?

Why should i have to go through that? Why scan documents and send them to JB hifi? Ebay lets me keep 5 addresses and i pick which one i want stuff delivered to this time (so i can xmas shop from there). No wonder aussie businesses are having problems if they are doing this. I havent tried to buy anything else from anywhere else australian except techbuy. Ebay it is. Or the UK - I have good luck with them. They are pleasant and if theres a problem they resolve it.

Yeah. To add insult to injury when i cancelled the order (like i had a choice) they sent me another email blaming it all on me and saying i agreed to this crap in the terms of service. I tell you what they need to fix up their act or they arent going to have any customers @ all. Who wants to go through all that crap? If you go in a shop you dont have to show id to buy a bluray player why should you have to show it online? My credit card or paypal account should be enough - i had to go through all kinds of poo to get those.

Just for some perspective - i shop @ another aussie business that is online and have been with them for over 10 years. They have never put me through this crap and dont care what address I get stuff delivered to. I would have bought it from them if they had had the model i wanted.

Seriously the worst thing they did after all the crap is to write to me after its all over telling me its my fault and driving me (as a customer) away from their business forever. Might even sell my shares.

SOB

If you spend even less than $1700 in most shops they will ask for ID.

Credit card fraud is a massive issue, esspically on line. If business don't check these things and people get their cards cleaned out they would be the first to complain that the company didn't take enough precautions.

Bullshit. I have spent way more than that plenty of times in shops and never been asked for ID.

Besides they werent asking me to verify the friggin credit card they were hassling me about my address!

SOB

Based on the things you say on this forum it would be an obvious conclusion that your unemployed. So where is all this money coming form to have spent more than $1700 plenty of times?

JB usually ask for Id on large amounts in shop. Most shops will ask for proof when spending a large sum. Checking that the address matches the credit car is part of checking that everything in fine. When ordering on line JB will normally ask for ID at time of delivery.

Either you;
*Have a bad credit history.
*Have a record of claiming non delivery, hence why the shop is going to extra measures.
*This is a "I had this experience" story, which is code for "I am making crap up because it gives me something to whine about".

What things could i possibly have said that lead you to conclude that i am unemployed? lol thats a pretty idiotic assumption.

How much does a laptop cost? Usually more than 1.5k - never been asked for id when buying one. Bought my TV @ JB - nope no id needed.

Quote:

When ordering on line JB will normally ask for ID at time of delivery.

With registered post yeah even ebay does that. It doesnt require a friggin scanner. OR proof of address!

What the bugger does credit history have to do with buying something? Not like I was getting credit. And no i don't have a bad credit history. Nor a record of claiming non delivery. What is your basis for making these claims?

Quote:

*This is a "I had this experience" story, which is code for "I am making crap up because it gives me something to whine about".

Wow you really are a dickwad. Are you soren or friyay? You are either a sock or you are drawing on your own experiences with bad credit etc.

SOB

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Whaaaaaah!
I'm a
Moron!

- edited by some unethical admin - you think its funny? - its a slippery slope

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Frances Gold Member Offline Australian Politics Posts: 3577 In a Castle in the Hills Gender:	Re: JB Hifi Reply #9 - Aug 6^th, 2012 at 10:07am I've never been asked for ID when I've purchased anything online. I did once get a phone call from the bank (which bank?) when I ordered something that cost almost $2,000 but they only wanted to check if I had made the transaction because, up until that point, I had only used my card for small purchases.
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Sir Spot of Borg

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Re: JB Hifi
Reply #10 - Aug 6^th, 2012 at 10:10am

Frances wrote on Aug 6^th, 2012 at 10:07am:

I've never been asked for ID when I've purchased anything online. I did once get a phone call from the bank (which bank?) when I ordered something that cost almost $2,000 but they only wanted to check if I had made the transaction because, up until that point, I had only used my card for small purchases.

Yeah thats the kind of check i would expect . . . .

SOB

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Whaaaaaah!
I'm a
Moron!

- edited by some unethical admin - you think its funny? - its a slippery slope

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FriYAY Gold Member Offline Australian Politics Posts: 7395	Re: JB Hifi Reply #11 - Aug 6^th, 2012 at 10:11am Sir Spot of Borg wrote on Aug 6^th, 2012 at 9:57am: Are you friyay? SOB I don't need socks to have a go at you old biddy. So keep me out of your stupid threads. I'll respond to your dribble if i see fit.
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The Heartless Felon Gold Member Offline Australian Politics Posts: 2869 Gender:	Re: JB Hifi Reply #12 - Aug 6^th, 2012 at 11:14am You cant be too careful, the tax office once wrote to my uncle asking him for his correct address...
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Quantum

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Re: JB Hifi
Reply #13 - Aug 6^th, 2012 at 11:16am

Sir Spot of Borg wrote on Aug 6^th, 2012 at 9:57am: