Quantum wrote on Aug 6^th, 2012 at 9:10am:


The last option is highly likely. However, checking address and verifying it is actually part of the VISA approved security measures for avoiding credit card fraud. And the reason? If it is a stolen credit card and they dont show due diligence JB Hifi ends up footing the bill. Having no identifidable proof of address does sound pretty dodgy. no licence and no bills in your name? no scanner and no ability to print off electronic bills? How do you expect to get an internet service or mobile phone?

and who doesnt have a drivers licence or pension card or so on?

You have to admit that from JB Hifis perspective it does sound iffy that you cant verify your address.

Frances wrote on Aug 6^th, 2012 at 3:08pm:


Who has a scanner? I just moved here geez. I have an over 18 card but it still has my previous address on it. Like i said their focus was on my address. They say an over 18 card is just as good as a license but it is not because you cant just give them the number and they look it up. They wont do it - even though it is issued by the registry.

Anyway nowhere else online or offline has ever asked me to prove my address before just to buy something. They can do a credit card check easy with the bank no need to make me find a scanner.

SOB

i had no problem at all with a online purchase , it was paid via pay pal transaction to debit bank account, In fact the all in one computer turned up before the money was actually debited from my bank account.

set up a pay pal accont linked to your banking account and or credit accounts

Few Christmasses ago I went to one of the larger electrical retailers in Sydney to buy two laptops as gifts.  As payment, I tendered ---- wait for it

.


.


cash


.

Yes, I had the effrontery, apparently, to attempt to pay in cash.  Total was around $2600

You would have thought I were a suspected terrorist.  The place went into panic.  Check out dill regarded me with utmost suspicion and called for a supervisor.  Don't know what sort of alert she sent out, but within a few minutes there were various supervisors surrounding me and another family member (we're white, from generations of white people and we were wearing white-peoples' attire, our faces fully exposed and no suspicious accoutrements, no large bags which could have contained firearms or knives, etc)

Cash.  The dreaded cash purchases.  In Australian currency no less.  No wonder we were surrounded by supervisors and security goons as the credit-card carrying masses clustered around for a looksee

' You'll have to provide identification' I was instructed in security-prison tones

' Why ?'

' Because we can't accept this much cash (less than $3,000 is 'this much'?) without seeing your identification '

Yes, seriously.  They wanted at minimum a driver's licence and one other form of identification.  And when provided what they claimed they 'must' have, they took their sweet time evaluating it

It was Christmas Eve and I didn't want to have to drive all over this god-forsaken city to buy the laptops elsewhere

also, for all I knew, maybe things had changed recently and they genuinely did need identification before accepting --- gasp, shock horror --- cash

Obviously I have never recommended that particular retailer, nor have I purchased anything else from them

I still don't know --- is it considered 'suspicious activity' these days to pay by cash?

As for JB Hifi --- they're leaving the building and good riddance, considering they employ what I consider to be less than pleasing staff and feel the requirement apparently to employ third-worlders to rummage through customers' personal belongings as if they have all the right in the world while treating the host population as if this nation were officially now a Mumbai slum

Upton Sinclair wrote on Aug 7^th, 2012 at 9:00pm:




Troll alert

SOB

If your delivery address is not the same as the card billing address, the transaction handler (not JB) may request confirmation. This applies also to those who use PO Box numbers for billing addresses and street address for delivery. This is more evident if they are differing towns, suburbs or states.

This is NOT JB's issue, it is the transaction handler who sets the rules. Until 2 years ago I had an online business and I know this to be true. 

warrigal wrote on Aug 8^th, 2012 at 7:37am:


Yeah i prolly should have used paypal. I forgot about it - not sure it was an option.

SOB