Ex Dame Pansi wrote on Oct 30
th, 2015 at 7:50am:
aquascoot wrote on Oct 30
th, 2015 at 7:43am:
Dnarever wrote on Oct 30
th, 2015 at 6:58am:
Swagman wrote on Oct 30
th, 2015 at 6:55am:
Gee you'd think giving away free money would have 100% customer satisfaction?

Some people are never satisfied....
A lot of Centrelink staff members act like the money is coming straight out of their pocket. This is a great mental attitude and shows respect for their employer (the taxpayer).
I would give such centrelink staff a bonus payment. I'm sure you would and champagne and cigars and a free holiday.
Luckily Centrelink clients have the option to appeal.
centrelink staff, if they are to do their job properly would have to spend several years with many clients.
many clients have a negative attitude to life and a total misunderstanding of how to construct a happy life.
to "rewrite the software" in their brains , so they could learn to be
charged
positive
optomistic
self actualised
individuals would require , literally , a lifetime of retraining.
its an investment that the system is incapable of making.
how many of the unemployed would consider going to the library and borrowing (for free) Tony Robbins international best seller Awaken the Giant Within, to read whilst they were held up on the phone or standing in the queue at centrelink.
They are so lacking in the mental muscle of self discipline, they cant even choose an apple over a chocolate bar.
It is their life and it will be over in an instant.
if they dont aim to improve then they will assume the default position of failure.
Most species that have ever walked the face of the earth are exinct.
Failure and extinction are hte natural order of things unless you take action