Bam wrote on Oct 31
st, 2015 at 9:42am:
Bobby. wrote on Oct 31
st, 2015 at 8:56am:
Centerlink was almost impossible to contact over the phone - a one hour wait was normal with poor advice
that was always different to other Centerlink "advice" & wrong.
The people who work there don't even know the rules themselves.
Centerlink sucks.
Have you had a look at the rules? You need a law degree to understand them all. Multiple Acts of Parliament, each running to many hundreds of sections and heavily modified. Very complex legislation makes for very complex rules. I am not surprised that they have difficulty.
If the legislation was simplified, the rules would be easier to follow for everyone. We can start by abolishing numerous petty reasons to cut payments. There's no need for the constant cattle prod treatment.
I never had access to the rules.
It seemed to me that they made them up.
Ask 5 different Centerlink people &
you'll get 5 different answers.
In my case I had a redundancy pay out which
also consisted of Long Service leave & holiday pay.
When they saw that I had a lot of money they didn't want to know me.
They did however what to know the guy with tattoos all over his face -
they couldn't do enough to help him.