Australian Politics Forum - Top 10 consumer complaints

bogarde73

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Top 10 consumer complaints
Aug 16^th, 2016 at 10:02am

Top ten complaints 2015-16 to Fair Trading NSW

1. Tenancy, rental bonds, residential parks – 4584 complaints
2. Electric appliances, white goods – 3300
3. Used car sales – 2773
4. House construction – 2536
5. Furniture, manchester – 2339
6. Clothing, footwear, accessories, jewellery – 2265
7. New car sales – 1695
8. Travel, tourism – 1674
9. Car repairs and maintenance – 1478
10. Property, purchase or resale – 1220
11. Health funds - 165,283

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« Last Edit: Aug 16^th, 2016 at 1:56pm by bogarde73 »

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bogarde73 Gold Member Offline Anti-Global & Contra Mundum Posts: 18443 Gender:	Re: Top 10 consumer complaints Reply #1 - Aug 16^th, 2016 at 10:04am Surprised real estate agents don't figure prominently, especially for auctions.
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greggerypeccary Gold Member Online Australian Politics Posts: 136341 Gender:	Re: Top 10 consumer complaints Reply #2 - Aug 16^th, 2016 at 10:07am bogarde73 wrote on Aug 16^th, 2016 at 10:04am: Surprised real estate agents don't figure prominently, especially for auctions. "1. Tenancy, rental bonds".
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cods

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Re: Top 10 consumer complaints
Reply #3 - Aug 16^th, 2016 at 10:35am

and thats just NSW... I didnt know you could complain about kitchen appliances...I just go out and buy another one....I have a kettle.jug I havent had for 12 months I have toi flick it on about 3 times before it stays on.. I have a food processor I am about to replace 2 years old.. was flat out chopping fresh bread crumbs this morning....I just assume they are made to last just over the 12 month warranty...

new car sale 1695.. why would you bother......its scary where ever did quality go...

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greggerypeccary

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Re: Top 10 consumer complaints
Reply #4 - Aug 16^th, 2016 at 10:45am

cods wrote on Aug 16^th, 2016 at 10:35am:

and thats just NSW... I didnt know you could complain about kitchen appliances...I just go out and buy another one....I have a kettle.jug I havent had for 12 months I have toi flick it on about 3 times before it stays on.. I have a food processor I am about to replace 2 years old.. was flat out chopping fresh bread crumbs this morning....I just assume they are made to last just over the 12 month warranty......

Bingo!

Contrived durability.

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John Smith

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Re: Top 10 consumer complaints
Reply #5 - Aug 16^th, 2016 at 10:47am

greggerypeccary wrote on Aug 16^th, 2016 at 10:07am:

bogarde73 wrote on Aug 16^th, 2016 at 10:04am:

Surprised real estate agents don't figure prominently, especially for auctions.

"1. Tenancy, rental bonds".

I'm not surprised.... i can't tell you the number of people that have said 'it was like that' when you pick them for damage or unclean ... it's gotta be about 90% of tenants. Despite the sheet THEY fill out not showing the damage when they moved in. Tenants have a problem with accepting responsibility

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cods

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Re: Top 10 consumer complaints
Reply #6 - Aug 16^th, 2016 at 10:49am

greggerypeccary wrote on Aug 16^th, 2016 at 10:45am:

cods wrote on Aug 16^th, 2016 at 10:35am:

and thats just NSW... I didnt know you could complain about kitchen appliances...I just go out and buy another one....I have a kettle.jug I havent had for 12 months I have toi flick it on about 3 times before it stays on.. I have a food processor I am about to replace 2 years old.. was flat out chopping fresh bread crumbs this morning....I just assume they are made to last just over the 12 month warranty......

Bingo!

Contrived durability.

do you mean cheap??.....I think mine were mid range price wise..I am going up market for the new food processor.....but If I know I can complain about to someone who will take notice.. I will certainly have a go in future....funny how a brand name was all the go once upon a time.. now they dont seem to care.

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greggerypeccary

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Re: Top 10 consumer complaints
Reply #7 - Aug 16^th, 2016 at 11:17am

cods wrote on Aug 16^th, 2016 at 10:49am:

greggerypeccary wrote on Aug 16^th, 2016 at 10:45am:

cods wrote on Aug 16^th, 2016 at 10:35am:

and thats just NSW... I didnt know you could complain about kitchen appliances...I just go out and buy another one....I have a kettle.jug I havent had for 12 months I have toi flick it on about 3 times before it stays on.. I have a food processor I am about to replace 2 years old.. was flat out chopping fresh bread crumbs this morning....I just assume they are made to last just over the 12 month warranty......

Bingo!

Contrived durability.

do you mean cheap??.....

I mean deliberate.

"Contrived durability is a strategy of shortening the product lifetime before it is released onto the market, by designing it to deteriorate quickly."

"The strategy of contrived durability is generally not prohibited by law, and manufacturers are free to set the durability level of their products."

http://papers.ssrn.com/sol3/papers.cfm?abstract_id=496175

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bogarde73

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Re: Top 10 consumer complaints
Reply #8 - Aug 16^th, 2016 at 12:16pm

John Smith wrote on Aug 16^th, 2016 at 10:47am:

greggerypeccary wrote on Aug 16^th, 2016 at 10:07am:

bogarde73 wrote on Aug 16^th, 2016 at 10:04am:

Surprised real estate agents don't figure prominently, especially for auctions.

"1. Tenancy, rental bonds".

I'm not surprised.... i can't tell you the number of people that have said 'it was like that' when you pick them for damage or unclean ... it's gotta be about 90% of tenants. Despite the sheet THEY fill out not showing the damage when they moved in. Tenants have a problem with accepting responsibility

It's a bit like the left have a problem accepting that higher unemployment benefits bring higher unemployment isn't it.

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Know the enemies of a civil society by their public behaviour, by their fraudulent claim to be liberal-progressive, by their propensity to lie and, above all, by their attachment to authoritarianism.

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John Smith

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Re: Top 10 consumer complaints
Reply #9 - Aug 16^th, 2016 at 12:27pm

bogarde73 wrote on Aug 16^th, 2016 at 12:16pm:

John Smith wrote on Aug 16^th, 2016 at 10:47am:

greggerypeccary wrote on Aug 16^th, 2016 at 10:07am:

bogarde73 wrote on Aug 16^th, 2016 at 10:04am:

Surprised real estate agents don't figure prominently, especially for auctions.

"1. Tenancy, rental bonds".

I'm not surprised.... i can't tell you the number of people that have said 'it was like that' when you pick them for damage or unclean ... it's gotta be about 90% of tenants. Despite the sheet THEY fill out not showing the damage when they moved in. Tenants have a problem with accepting responsibility

It's a bit like the left have a problem accepting that higher unemployment benefits bring higher unemployment isn't it.

not even remotely alike

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Our esteemed leader:
I hope that bitch who was running their brothels for them gets raped with a cactus.

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Sophia

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Re: Top 10 consumer complaints
Reply #10 - Aug 16^th, 2016 at 12:28pm

John Smith wrote on Aug 16^th, 2016 at 10:47am:

greggerypeccary wrote on Aug 16^th, 2016 at 10:07am:

bogarde73 wrote on Aug 16^th, 2016 at 10:04am:

Surprised real estate agents don't figure prominently, especially for auctions.

"1. Tenancy, rental bonds".

I'm not surprised.... i can't tell you the number of people that have said 'it was like that' when you pick them for damage or unclean ... it's gotta be about 90% of tenants. Despite the sheet THEY fill out not showing the damage when they moved in. Tenants have a problem with accepting responsibility

Yep, had that recently, with the Gold Coast house, the carpet was full of flees and stunk of animal urine, and when it was stripped out of the house, all the marks were underneath.

And this is where I was told by an agent once, that the photos and condition report on entry, are like a bible!

I had to prove to the tenant, that no, the carpet wasn't like that when you went in, and no, the flyscreens were not bent and damaged when you went into the property. And yes, the garden was neat and trim when you entered, not like long straw ready for hay bailing!
And hence, photos sent as proof. Case closed.
Lazy lazy lazy!

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John Smith

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Re: Top 10 consumer complaints
Reply #11 - Aug 16^th, 2016 at 12:33pm

Sophia wrote on Aug 16^th, 2016 at 12:28pm:

Yep, had that recently, with the Gold Coast house, the carpet was full of flees and stunk of animal urine, and when it was stripped out of the house, all the marks were underneath.

And this is where I was told by an agent once, that the photos and condition report on entry, are like a bible!

I had to prove to the tenant, that no, the carpet wasn't like that when you went in, and no, the flyscreens were not bent and damaged when you went into the property. And yes, the garden was neat and trim when you entered, not like long straw ready for hay bailing!
And hence, photos sent as proof. Case closed.
Lazy lazy lazy!

you can almost guarantee they'll say it.

I even had one tenant bring back a key 3 days late, then objected when I charged her rent for the three days. Tenants object as soon as you charge them for anything. It doesn't matter who's fault, they object. They're lucky the RTA is biased towards the tenants.

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Our esteemed leader:
I hope that bitch who was running their brothels for them gets raped with a cactus.

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Neferti

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Re: Top 10 consumer complaints
Reply #12 - Aug 16^th, 2016 at 12:57pm

cods wrote on Aug 16^th, 2016 at 10:49am:

greggerypeccary wrote on Aug 16^th, 2016 at 10:45am:

cods wrote on Aug 16^th, 2016 at 10:35am:

and thats just NSW... I didnt know you could complain about kitchen appliances...I just go out and buy another one....I have a kettle.jug I havent had for 12 months I have toi flick it on about 3 times before it stays on.. I have a food processor I am about to replace 2 years old.. was flat out chopping fresh bread crumbs this morning....I just assume they are made to last just over the 12 month warranty......

Bingo!

Contrived durability.

do you mean cheap??.....I think mine were mid range price wise..I am going up market for the new food processor.....but If I know I can complain about to someone who will take notice.. I will certainly have a go in future....funny how a brand name was all the go once upon a time.. now they dont seem to care.

I usually buy kitchen appliances at Myers and they will replace the item if you take it back .... at least they used to. I haven't bought anything for a while.

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cods

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Re: Top 10 consumer complaints
Reply #13 - Aug 16^th, 2016 at 1:24pm

Neferti wrote on Aug 16^th, 2016 at 12:57pm:

cods wrote on Aug 16^th, 2016 at 10:49am:

greggerypeccary wrote on Aug 16^th, 2016 at 10:45am:

cods wrote on Aug 16^th, 2016 at 10:35am:

and thats just NSW... I didnt know you could complain about kitchen appliances...I just go out and buy another one....I have a kettle.jug I havent had for 12 months I have toi flick it on about 3 times before it stays on.. I have a food processor I am about to replace 2 years old.. was flat out chopping fresh bread crumbs this morning....I just assume they are made to last just over the 12 month warranty......

Bingo!

Contrived durability.

do you mean cheap??.....I think mine were mid range price wise..I am going up market for the new food processor.....but If I know I can complain about to someone who will take notice.. I will certainly have a go in future....funny how a brand name was all the go once upon a time.. now they dont seem to care.

I usually buy kitchen appliances at Myers and they will replace the item if you take it back .... at least they used to. I haven't bought anything for a while.

I too have done a fair bit of shopping in Myers over the years.....about 12 months ago I bought jamies oliver saucepan there the price was almost $300 but it was reduced...after about 3 uses... it discolored inside.. the label stated that this would not happen....so back it went and the assistant spent about 10 min on the phone with his boss and he said no that was from use not fault..nothing I could do about it.. just be annoyed and wont buy Jamie Oliver pots again...not only does the lid handle get hot so does the pot handle a total waste of space...and I wasnt too happy with Myers either...but thats their loss...

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Valkie Gold Member Offline Australian Politics Posts: 16131 Central Coast Gender:	Re: Top 10 consumer complaints Reply #14 - Aug 16^th, 2016 at 1:50pm I didn't see health funds? They probably have a separate file for the number of complaints. No health fund is any good, but its all the same only some are worse than others.
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