Sophia wrote on Mar 9
th, 2022 at 10:35pm:
UnSubRocky wrote on Mar 9
th, 2022 at 4:32pm:
Lisa Jones wrote on Mar 9
th, 2022 at 2:38pm:
I HAVE ALWAYS REFUSED to use a supermarket self check out service.
Dear God! I'm a customer. The friendly and capable staff can scan and pack my goods for me. I appreciate it (and I'm sure they appreciate their weekly wages too)!
So, if you had 5 items, you would not just pop over to the self-serve checkouts and use them. That is, instead of standing in line behind two customers who each have $100 (2 minutes worth of scanning) groceries?
Nope I would not pop over to self serve… I would go to the “8 items or less” express checkout.
I would avoid self checkout as much as possible, for some reason I can’t stand them. My daughter loves it and when we are shopping together she always steers the trolley into the self checkout… I’m protesting and she’s reassuring me it’s okay
FIVE ITEMS OR LESS??? That's called going to a petrol station 😂🤣😆
If I see ONE item that's been decently reduced in price I will buy 5 x that 1 item 😂🤣😆
Nahh if I go shopping - a small shop is usually 25 items.
And I always use the checkout with the friendly customer service officer waiting for me with a smile.
I tell you what else I do...I am regularly asked for feedback too (because I get sent emails through my rewards points card).
Would you like to guess what I do with those emails?
Yep. I use that opportunity to fight for the jobs of those customer service officers. How? By highlighting how thankful I am for the wonderful and competent way they scan and pack everything for me in departments which makes it easy for me to unpack when I get home. I also throw in a sentence about how I have high standards wrt cleanliness and being careful with items such as bread and eggs which are prone to getting squashed if not packed properly. And how pleased I am to see that the customer service officers who serve me at the checkout have been properly trained to show respect for items such as eggs and bread etc by placing them carefully at the top making sure these items are secure and safe.
Oh I go on about their lovely smiles etc and I always end my feedback with sentences like ....these well trained officers are for me the face of a trustworthy brand yadda yadda yadda ( I make sure it's well constructed before I release it ).
Hilarious conversations follow next time I go back for more shopping. Apparently these positive feedback emails filter through the line right up to senior levels. Everyone gets told. And the service officers in question gets a bit of recognition and a box of chocolates or a gift voucher (not sure what it is).
It's ever so easy to complain about a person. It's over so much nicer to compliment them.
Anyway the sun is out and my 3rd load of washing is about to go up. Cheers 😎