Bobby. wrote on Apr 2
nd, 2022 at 3:59pm:
UnSubRocky wrote on Apr 2
nd, 2022 at 3:57pm:
Bobby, you are a straight out idiot.
I post the truth without fear or permission.
There are those like you who would like to shoot the messenger.
Unless you or someone you know are in the aged care residency, you have little to do with some hearsay accusations. If you are living in aged care, you have the right to the complaints process through the Age Care Act of 1997:
Quote:We can help you with concerns and complaints about a service provider’s responsibilities under the Aged Care Act 1997 or under their funding agreement with the Commonwealth. Some concerns we can assist with include:
health care, for example wound care, medication and care assessment personal care assistance, for example showering, dispensing medication, feeding and mobility
communication, for example how information is shared with you and how your questions are responded to, including complaints staff roles, for example how they do their job and provide care living environment, for example safety, security, and cleaning some fees and charges in care agreements choice and preferences, for example showering and meal arrangements and tailored activities.
Source:
https://www.agedcarequality.gov.au/making-complaint/complaints-processThere is not much point for an outsider to the aged care system blathering about what they think is going on at a facility. I did one day at the facility. And even though I was an assistant for one 8-hour shift, I saw not one resident complain about the meals that they were provided at breakfast and lunch. I was gone by 3pm that day. Now, at worst, I could only guess that a complaint about the food would be that the meals are not cooked or it went cold whilst they chatted to their neighbour in the meal room. However, if the meals were genuinely substandard, it is not reasonable to think that 50 to 100 residents would not raise a complaint to the staff. And it would not be reasonable to think that a family member or friend that visits the facility would not raise concerns about the quality of food.
I was with a couple of AINs at the residence I was helping assist. The two ladies told me that they had developed a rapport with the residents at the care facility. And even the AINs body language showed me that they treated the residents like they were their own family. I would not accuse the AINs of treating the residents below acceptable standards -- not by a long shot.