MeisterEckhart wrote on Dec 6
th, 2022 at 5:53am:
Carl D wrote on Dec 6
th, 2022 at 5:30am:
Don't know why Amazon are apologising?
Except that maybe they should for their Australian 'branch' not updating their computer systems to show the date format we use in Australia (5/12/2022 not 12/5/2022)?
They weren't the ones responsible for my parcel being sent off to Victoria after it was within a couple of km's from my place on November 26th.
Australia Post's service is many times more reliable than Amazon's.
I have used both (Amazon for US purchases). Amazon usually sources the cheapest carrier usually with the highest number of cockups and the largest number of excuses for them. The usual one is: driver arrived but no one available to receive package. Returned to collection point.
Of course there was someone available. The driver couldn't be c~nted delivering the package.
The collection point is always some obscure warehouse in a semi-industrial part of town and is not used to customers looking for a single package when they go on the hunt for them.
The there's the 'Driver called the number provided but could not contact the receiver of the package'.
No, they didn't call and the number I provided them on the order form was correct.
No, they can't leave it at the local post office, it has to be some gas station or backyard office of a warehouse.
No, I can't contact the driver to ensure he will be arriving, that information is 'private', apparently.
The only thing worse than Amazon's service is purchasing something from China and actually have it arrive in Australia at all. OMG you can say that again! It must come via Tiger Moth with the parcel clasped between their teeth!
I ordered these little mini flat plastic travel bottles to fill for lighter travels… for $11 ordered May… comes June, July, still nothing!
The guy says to wait it will arrive!
But August I wrote its nowhere… then he sends another one in its place… I’m thinking oh no here we go again! I was polite the whole time (just a small package $11 so I was willing to give up on it)
So August I get sent it… and I only just received it last week!
I did write I hoped he was honest.
Then it arrived I nearly fell over!
I wrote as courtesy to tell them it arrived!
This was the almost the worst!
The worst for postage is Italy!
20 years ago my daughter left her digi cam behind and cousin posted it to us.
Months go by and nothing.
Then some shipping container full of stuff fell off boat and was beached!
Hubby jokingly says “there’s the camera!”
I not laugh
I enquired at our local post office… and get told this… the old joke is if you want something sent from Italy to arrive… post it from Switzerland!
And further… get told when Italian postal workers went on strike for 6 months…. Going back to work they looked at all the huge mountain of postage and asked “what are we going to do with all this?”
And burnt it in a bonfire!
Surely not?!
Oh God no… when will this camera arrive?
4 months and it did arrive!
But the anxiety!